RENTAL TERMS AND CONDITIONS FOR CABIN LIVING
Last updated: 4 August 2026
These Terms and Conditions apply to the rental of cabins, apartments and other holiday properties managed and offered for rent by:
Cabin Living AS
Organisation number: 818 509 472
Prost Petersens vei 65B
2019 Skedsmokorset
Norway
Email: info@cabinliving.no
Telephone: +47 97 33 03 65
Cabin Living arranges the rental of privately owned holiday properties on behalf of the property owners. Cabin Living is the Guest’s point of contact regarding the booking, payment, information before the stay and assistance during the stay.
These Terms and Conditions primarily apply to bookings made directly through Cabin Living, including bookings made through cabinliving.no, a payment link, email or telephone.
For bookings made through Airbnb, Booking.com, Vrbo or another external platform, the relevant platform’s terms regarding booking, payment, changes and cancellation will apply. Cabin Living’s house rules, safety rules and property-specific instructions will apply in addition.
The booking confirmation, property listing, these Terms and Conditions and the property-specific instructions together constitute the agreement between the parties.
A booking request is not a confirmed booking.
The booking becomes binding when Cabin Living has approved the request and sent a written booking confirmation to the Guest.
The Guest is responsible for checking that the information in the booking confirmation is correct. This includes the check-in and check-out dates, selected property, number of adults and children, any pets, price, payment schedule and additional services.
Any errors or missing information in the booking confirmation must be reported to Cabin Living as soon as possible.
By completing the booking, the Guest confirms that these Terms and Conditions have been read and accepted.
Before arrival, the Guest will receive a digital check-in form that must be completed within the stated deadline. The form is used to register necessary information about the stay and to ensure that the Guest receives the correct check-in information.
The person making the booking must be at least 25 years old.
The person making the booking must be part of the travelling party and stay at the property for the entire booking period, unless otherwise agreed in writing with Cabin Living. For business bookings, a company may book accommodation on behalf of its employees by prior agreement.
The person making the booking is responsible for ensuring that everyone in the travelling party is familiar with and follows these Terms and Conditions, the house rules and the property instructions.
Cabin Living may request valid identification. Incorrect information regarding identity, age, number of Guests or the purpose of the stay may result in the booking being refused or the stay being terminated without a refund.
The total price and any mandatory charges will be displayed before the booking is confirmed.
The confirmed price is binding on both parties, except in the following circumstances:
Obvious written or technical pricing errors that the Guest understood, or should reasonably have understood, were incorrect
Changes requested by the Guest
Additional services ordered after the booking has been confirmed
Price adjustments resulting from significant increases in costs, as described below
Cabin Living reserves the right to make a reasonable and proportionate adjustment to a confirmed price if significant and documented increases occur after the agreement has been entered into. This may include increases in public taxes, charges, supplier costs, energy costs or other circumstances outside Cabin Living’s control that have a direct impact on the booked stay.
The Guest will be informed in writing as soon as possible. If the price increase is significant, the Guest will be given the opportunity to cancel the booking within the deadline stated in the notice and receive a refund of the amount paid.
Cabin Living may update prices and Terms and Conditions for future bookings. Confirmed bookings will be subject to the Terms and Conditions that applied at the time of booking, except for the price adjustment described above.
For bookings made more than 30 days before check-in, 50 percent of the total booking amount must be paid when the booking is confirmed.
The remaining 50 percent will automatically be charged to the registered payment card 30 days before check-in.
For bookings made 30 days or less before check-in, the full amount must be paid when the booking is confirmed.
The Guest is responsible for ensuring that the registered payment card is valid and has sufficient available funds.
If a payment cannot be completed, Cabin Living will contact the Guest and provide a new payment deadline. Cabin Living may cancel the booking if payment is still not received within the stated deadline. The cancellation terms will apply if the booking is cancelled due to non-payment.
Cancellations must be submitted to Cabin Living in writing.
For cancellations made 46 days or more before check-in, the amount paid will be refunded, less a refund fee of 5 percent of the amount being refunded.
For cancellations made between 31 and 45 days before check-in, the Guest will be charged 50 percent of the total booking amount. Any amount paid above 50 percent will be refunded, less a refund fee of 5 percent of the amount being refunded.
For cancellations made 30 days or less before check-in, the Guest will be charged 100 percent of the total booking amount. No refund will be provided.
The refund fee covers payment, transaction and administrative costs associated with processing the refund.
A reduction in the number of nights or the cancellation of part of a booking will be handled according to the same cancellation terms.
No refund will be provided for unused nights due to non-arrival, delayed arrival or early departure.
Guests are advised to have travel insurance that covers illness, accidents, transport problems and other circumstances that may result in cancellation.
Changes to dates, property, number of nights, number of Guests or additional services require written approval from Cabin Living.
Changes are subject to availability and may result in a change to the price.
Changes to dates or a reduction in the number of nights must be approved in writing by Cabin Living. A reduction in the number of nights will be treated as a partial cancellation and will be subject to the applicable cancellation terms.
If the stay is moved to new dates, the Guest may be required to pay any price difference. If the new dates have a lower price, the Guest will not automatically be entitled to a refund of the difference.
A security deposit may be required for direct bookings. The security deposit amount will be stated in the booking and is normally NOK 2,000, unless another amount is specified for the relevant property.
The security deposit will be placed as a hold on the Guest’s payment card. The amount will not be charged, but the Guest must have sufficient available funds or credit on the card.
The hold is normally placed 10 days before check-in.
If no claim arises following the stay, Cabin Living will begin releasing the hold no later than 10 days after check-out. Additional processing time by the bank or card issuer may apply.
All or part of the security deposit may be held if it is necessary to investigate or document damage to the property or inventory, missing or damaged items, excessive dirt, additional cleaning requirements, breaches of the house rules, unpaid additional services or other documented costs.
The Guest will be informed if Cabin Living submits a claim. The security deposit does not limit the Guest’s financial responsibility if the documented costs exceed the amount of the deposit.
The applicable check-in and check-out times will be stated in the booking confirmation and the instructions for the property.
Early check-in or late check-out must be agreed in writing in advance. This cannot be guaranteed and may result in an additional charge.
Keys, access codes and other access information are personal and must not be shared with unauthorised persons.
The Guest is responsible for costs resulting from lost or missing keys, incorrect use of a key box or electronic lock, the need for a locksmith, replacement of locks or access codes due to the Guest’s actions, or delayed check-out that causes additional work or delays for the next Guest.
Cabin Living, the property owner or necessary professional service providers may be given access to the property by agreement if this is required for inspection, maintenance or repairs. In an emergency, the property may be accessed without prior notice.
The property may only be occupied by the number of Guests registered in the booking. Children are included in the total number of Guests.
Any change to the number of Guests must be approved by Cabin Living before arrival.
Visitors who are not included in the booking are not permitted to stay overnight without written approval.
Subletting, transferring or reselling the booking is not permitted without written consent from Cabin Living.
Parties, celebrations, events and larger gatherings are not permitted without written approval from Cabin Living.
The Guest must behave considerately and avoid noise that may disturb neighbours or others in the area.
Local rules and property-specific quiet hours must be followed.
In cases of serious noise disturbances, threatening behaviour, vandalism, illegal activity or repeated breaches of the house rules, Cabin Living may contact the police or other relevant authorities.
The stay may be terminated without a refund, and the Guest may be held responsible for documented costs.
Bed linen and towels are not included unless otherwise stated in the booking confirmation or the instructions for the relevant property. Additional delivery fees may apply in accordance with the supplier’s terms.
Bed linen and towels must be ordered in advance and within the deadline stated for the relevant property. Orders placed after the deadline cannot be guaranteed.
Beds must not be used without a fitted or flat sheet, duvet cover and pillowcase.
A basic starter pack containing certain consumable items may be available upon arrival. The contents and quantity vary between properties and are only intended to provide the Guest with essential items at the beginning of the stay.
The items included in the starter pack will be stated in the instructions for the relevant property. The Guest is responsible for purchasing any additional supplies required during the stay.
Final cleaning is included in the total price unless otherwise clearly stated. This does not release the Guest from the responsibility to tidy and prepare the property before departure.
At check-out, the Guest must:
Wash all dishes and return them to their correct places
Empty the dishwasher if required by the property instructions
Remove rubbish and empty bottles according to the applicable instructions
Remove all food brought by the Guest from the refrigerator and freezer
Empty the ashes from the fireplace, if the property has one
Clean up spills and remove any excessive dirt
Return furniture and inventory to their correct places
Handle rented bed linen and towels according to the instructions
Clean and tidy the barbecue and outdoor areas after use
Close all windows and doors
Lock the property and return the key according to the instructions
The Guest may be charged for documented additional cleaning if the property has not been prepared as agreed or if the cleaning required goes beyond normal final cleaning.
Pets are only permitted at properties where this is stated in the listing and the pet has been registered in the booking.
The applicable pet fee will be displayed during the booking process. Unless otherwise stated, the fee is NOK 500 per pet.
The Guest is responsible for damage, odours, pet hair, additional cleaning and other costs caused by the pet.
Pets are not permitted in beds or on furniture unless expressly allowed.
Cabin Living cannot guarantee that a property is completely free from traces of animals, even if pets are not permitted for the relevant booking.
All properties are non-smoking. This also applies to vaping and any other activity that may leave odours or residue indoors.
In the event of a breach, the Guest may be charged for cleaning, odour removal, textile cleaning, lost rental income and other documented costs.
Smoking outdoors must be carried out responsibly. Cigarette ends and other waste must be removed.
Parking is only permitted in designated areas or according to the property-specific instructions.
The Guest is responsible for parking charges, toll road charges, fees and fines unless it is expressly stated that these are included.
Electric vehicle charging is only permitted if the property has an approved charging station that is listed as available.
Charging is subject to payment unless the property listing, booking confirmation or property instructions expressly state that it is included. Prices and payment methods may vary between properties.
Vehicles must not be charged using ordinary electrical sockets, extension cables or other unapproved power sources.
The Guest is responsible for damage and costs resulting from unauthorised or unsafe charging.
The Guest must treat the property, inventory, outdoor areas and available equipment responsibly.
Instructions relating to fireplaces and other heat sources, electric heating, barbecues, fire pits, saunas, hot tubs, Jacuzzis, whirlpools, boats, recreational equipment, water and drainage systems, stove guards, fire alarms and other safety equipment must be followed.
Smoke detectors, fire alarms, stove guards and other safety equipment must not be disconnected, covered or otherwise disabled.
Any use of an open flame is at the Guest’s responsibility and must remain under continuous supervision. Local regulations and any applicable fire restrictions must always be followed.
The Guest is financially responsible for damage, loss and additional costs caused by the Guest, members of the travelling party, visitors or pets.
This may include:
Damage to the property, furniture, inventory or equipment
Missing or damaged items
Excessive dirt
Smoking indoors
Incorrect use of a fireplace, barbecue, sauna or hot tub
Unauthorised electric vehicle charging
Unnecessary call-outs by an alarm company, fire service, tradesperson or security service
Lost keys or the need for a locksmith
Additional cleaning
Lost rental income if the damage prevents the property from being rented out
Damage and faults must be reported to Cabin Living immediately. The Guest must not attempt to carry out major repairs without approval.
Cabin Living may use the security deposit or submit a separate payment claim for documented costs.
The properties are privately owned and individually furnished. Inventory, kitchen equipment, furniture, technical solutions and facilities may therefore vary.
The Guest is responsible for checking the listing before booking if a particular facility, location or feature is essential to the stay.
If a specific requirement is not clearly covered by the listing or booking confirmation, the Guest must contact Cabin Living before completing the booking.
The photographs in the listing are for guidance. Minor changes to furniture, decoration and inventory that do not have a significant impact on the stay do not provide grounds for cancellation or compensation.
The availability and quality of internet, television and mobile coverage vary between properties and locations.
Temporary interruptions or reduced quality may occur due to network coverage, capacity, technical faults, power failures or circumstances involving external suppliers.
The Guest must report any problems to Cabin Living as soon as possible so that the issue can be investigated.
Cabin Living is not responsible for temporary interruptions caused by circumstances outside the company’s control, unless otherwise required by mandatory law.
The Guest must use electricity and water in a normal and responsible manner. Excessive or irresponsible consumption may be charged to the Guest if it can be documented.
The Guest is responsible for assessing weather, road and driving conditions before and during the journey.
During the winter season, the vehicle must have tyres and equipment suitable for the conditions. Snow chains or four-wheel drive may be necessary at certain properties.
During heavy snowfall, strong winds or other difficult weather conditions, delays in snow clearing may occur.
The Guest may be required to clear snow from entrances, terraces or other areas that cannot be accessed by a snow-clearing vehicle during the stay.
Weather conditions, closed roads, reduced accessibility, closed ski resorts or other unavailable outdoor facilities do not in themselves provide grounds for a refund.
If the Guest discovers any faults, damage or deficiencies upon arrival, Cabin Living must be contacted as soon as possible.
The issue must be documented with photographs and reported on the same day as check-in. In the event of an agreed late arrival, it may be agreed that the documentation can be submitted the following morning.
Faults that arise later during the stay must be reported as soon as they are discovered.
Cabin Living must be given reasonable time and the necessary access to investigate and attempt to resolve the issue.
During weekends and public holidays, repairs requiring professional services or purchases may need to wait until the next working day. Critical faults and damage will be handled as quickly as possible.
The Guest may not arrange repairs, tradespeople, alternative accommodation or other services at Cabin Living’s expense without written approval.
Faults or deficiencies that are first reported at check-out or after the stay has ended do not provide grounds for financial compensation, as Cabin Living was not given the opportunity to investigate or resolve the issue during the stay.
If the booked property becomes unavailable, uninhabitable or cannot be provided as agreed, Cabin Living may offer the Guest a comparable or better property.
If the replacement property has a lower price or a significantly lower standard, a reasonable price difference will be refunded.
If a suitable replacement property cannot be offered, Cabin Living may cancel all or part of the stay. The Guest will then receive a refund for the part of the stay that cannot be provided.
Cabin Living does not cover additional expenses or financial losses incurred if a stay is modified or cancelled. This applies, for example, to lost wages, pre-paid activities, or additional travel costs. The exception is if Cabin Living has made a serious error, or if the law requires us to cover the loss.
Cabin Living is not responsible for failure or delay in performing its obligations due to extraordinary circumstances outside the company’s reasonable control.
This may include extreme weather, natural disasters, fire, flooding, landslides, avalanches, war, terrorism, civil unrest, epidemics, pandemics, government measures, strikes, lockouts, closed roads, interruptions to transport connections, prolonged electricity, water or communication outages, public authority decisions or serious damage to the property.
In such circumstances, Cabin Living may change, relocate or cancel the stay if necessary.
Cabin Living will, as far as reasonably possible, inform the Guest and attempt to find a reasonable solution. Any refund will be assessed based on which parts of the service can be provided, any alternative solution offered and applicable mandatory law.
Cabin Living is not responsible for belongings that the Guest forgets or leaves at the property.
Items left behind may be stored for up to 30 days if they are found and can be identified.
The Guest is responsible for packaging, postage and any administrative costs if an item is to be returned.
Items that have not been requested within the storage period may be discarded, donated or otherwise removed.
Cabin Living processes personal information in accordance with the company’s Privacy Policy.
The Guest accepts that necessary information relating to the booking and stay may be sent by email, SMS, telephone and through the messaging system of the booking platform.
The Guest is responsible for providing correct contact information and monitoring messages before and during the stay.
The agreement is governed by Norwegian law.
Any complaint must first be submitted to Cabin Living in writing so that the parties have an opportunity to attempt to resolve the matter.
If the parties are unable to reach an agreement, a consumer may request mediation from the Norwegian Consumer Authority or submit the matter to another competent complaints body or court.
Mandatory rights under Norwegian consumer law apply regardless of the provisions of these Terms and Conditions.
By completing a booking, the Guest confirms that these Terms and Conditions, the booking information and the property-specific rules have been read and accepted.
If these Terms and Conditions are available in more than one language, the Norwegian version will prevail in the event of any conflict or uncertainty.