Privacy Policy

Cabin Living AS is the data controller responsible for the processing of personal data as described in this privacy policy. This policy outlines what personal data we collect, how we process it, and your rights. The privacy policy applies to: www.cabinliving.no

Personal Data We Collect and Process
We process the following categories of personal data:

  • Basic information: Name, date of birth
  • Contact details: Address, phone number, email address
  • Account and profile information: Settings and preferences
  • Payment information: Transaction details and payment methods
  • Customer history and engagement: Booking and delivery information, cart movements, discount codes, loyalty program details
  • Product usage history: Active products and agreements, previously used services, frequency of use, and product status
  • User activity: Reading and interaction history from our app, website, or digital communication, along with technical data about the devices you use

Most personal data is collected directly from you or generated when you use our services. In some cases, we may collect data from the website or app you used to place an order or contact us.

How We Use Personal Data
Service delivery and contract fulfillment
We use your personal data to fulfill our contractual obligations when you have ordered a product or service from us. The legal basis is that the processing is necessary to fulfill a contract with you.

Customer relationship management
We use your data to manage our relationship with you, including customer service, complaints, and technical support. The legal basis is the necessity of processing to fulfill a contract with you.

Analysis, business development, and service improvement
We continuously work to improve our services. This involves analyzing customer activity, history, and profile data. The legal basis is our legitimate interest in developing better services.

Personalized user experience
We tailor your experience and communication based on your customer relationship. The legal basis is our legitimate interest.

Sales and marketing
We may use your data for marketing purposes, such as sending you emails or chat messages. The legal basis is our legitimate interest. You may opt out of such communication at any time by contacting us at info@cabinliving.no. With your consent, we may also use profiling to make our marketing more relevant to your interests and needs.

System monitoring and error handling
We monitor our systems to detect errors and issues, which may involve processing personal data. The legal basis is our legitimate interest.

Security, fraud prevention, and criminal activity
We process data to protect our users and ourselves against fraud, misuse, and criminal activity. The legal basis is our legitimate interest.

Compliance with legal obligations
We are sometimes legally required to process certain data, for example for accounting purposes under the Norwegian Bookkeeping Act. The legal basis is compliance with a legal obligation.

Your Rights
If you wish to exercise your rights, please contact us at info@cabinliving.no.

Right to access
You may request a copy of all personal data we hold about you.

Right to rectification
You have the right to request that inaccurate or incomplete information be corrected.

Right to erasure
You have the right to request the deletion of your data without undue delay. Please note that data we are required to keep due to legal obligations (e.g., for bookkeeping) cannot be deleted.

Right to restriction of processing
In certain cases, you may request that we restrict the processing of your data. You can manage this via your preferences or consent settings.

Right to object
If we process your data based on legitimate interests or public tasks, you have the right to object. This can be done by managing your preferences in our systems.

Right to data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us at the email address above to request your data.

Right to file a complaint
If you believe we are not complying with the data protection laws, we encourage you to contact us first. You also have the right to file a complaint with the Norwegian Data Protection Authority (Datatilsynet).

This privacy policy is based on a template from gdprcontrol.no.